Opportunities at Hackney EmpireHackney Empire is situated in the heart of Londonís East End close to the City and has been an iconic venue for the arts and popular culture since it first opened in 1901. It is now a unique variety theatre for the 21st century that embraces a local and global community of artists and audiences; and nurtures and presents work that is at once extraordinary, popular, inspirational and transformative. Head of Customer Experience
Following a review of our Box Office, Front of House and Marketing functions, Hackney Empire is pleased to announce an exciting new role for a Head of Customer Experience to lead the new team. This role will be part of the Senior Management Team and will lead on both the strategic and operational aspects of all customer facing engagement and sales.
Salary: £30,000 - £35,000 per annum dependent on experience
Reports to: Director of Operations
Responsible for: Customer Experience Coordinators
Terms of Contract: Full-time permanent post
Please see Job Description and Person Specification
TO APPLY Send a full CV and a letter of application, outlining why you are applying for this role and how you believe you meet the requirements of the person specification to Jo Hemmant, Director of Operations.
Email: with Ref: Customer Experience in the subject line
Deadline for the receipt of applications is 5pm on Monday 21 September 2015
Interviews will take place week beginning 28 September 2015
Hackney Empire is currently seeking new members of its Board of Trustees. We are particularly looking for skills and experience in cultural diversity, disability, fundraising/income generation, PR/brand development. Good business networks are also highly valued. For full details of this role please contact
Casual Box Office Assistants
We have a limited number of Box Office positions available throughout the year. To apply, please email your CV to .
SIA registered door staff required for casual shifts, depending on show. To apply, please email your CV to .
All applicants must have the right to work in the UK. Hackney Empire is an equal opportunities employer and welcomes applications from all sections of the community.
Speculative applications are retained for three months; if a suitable vacancy is available you will be contacted within that time period. If you have not received a response within three months, please resubmit your application.